> ## Documentation Index
> Fetch the complete documentation index at: https://learn.ohs.training/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact OHS.training Support

> Open a Support request from your OHS.training administrator workspace, track the OHS-XXXXXX case reference, and reply by email.

Open Support in your administrator workspace to contact us. We'll give your request an OHS-XXXXXX reference and reply by email.

## Open a Support request

<Steps>
  <Step title="Open Support > New request">
    From your administrator workspace, open **Support** and select **New request**.
  </Step>

  <Step title="Choose a request type">
    Select one of:

    * **Product question**
    * **Technical issue**
    * **Billing**
    * **Feedback**
  </Step>

  <Step title="Add a subject and details">
    Enter a short subject and describe the issue or question with enough detail for us to help.
  </Step>

  <Step title="Submit request">
    Select **Submit request**. You'll get an **OHS-XXXXXX** case reference and a confirmation email.
  </Step>
</Steps>

## After you submit

* Replies come by email. Reply to the Support email thread to continue the conversation.
* Keep the case reference in the subject line so responses stay attached to the correct request.
* View your open and past requests in **Support**.
* Use **Mark resolved** when a request no longer needs attention.

<Note>
  Attachments are not accepted with Support requests. Describe screens, error messages, and steps to reproduce in the request details.
</Note>

## Related articles

* [Manage workspace billing](/account/manage-billing)
* [Understand module statuses](/training-modules/module-statuses)